PRADEEP JETHE
About Author

Pradeep specializes in Online Reputation Management, using social listening and brand analysis to craft strategies and personalized responses that uplift brand image, manage crises, and build authentic customer relationships.

Customer Experience, Online Reputation Management, ORM, Social Media

The Human Touch in ORM: Why Personalised Responses Win Every Time

The Human Touch in ORM Why Personalised Responses Win Every Time

Let’s be honest—online reputation management isn’t just about “responding quickly.” It’s about responding with heart. In my journey handling ORM across sectors like finance, wellness, personal care, and parenting brands, one thing has become crystal clear – Customers don’t want robotic replies. They want to feel heard. Here are some of the challenges that every […]

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About Author

PRADEEP JETHE

Pradeep specializes in Online Reputation Management, using social listening and brand analysis to craft strategies and personalized responses that uplift brand image, manage crises, and build authentic customer relationships.

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