BC Web Wise

Online
Reputation
Management
Fast decisions. Fabulous communities.

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With a comprehensive ORM solution that is customized to your brand’s needs and social media landscape

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Social & Web Listening

Get ideas and keywords to be on the pulse of social media when it comes to your
brand, competitors and rising trends.

  • Social & Web Listening Social CRM & Integrated Response Management

    Full coverage
    of the web and
    social media

  • Social & Web Listening Social CRM & Integrated Response Management

    Customized
    dashboards
    for real-time
    monitoring
    and analysis

  • Social & Web Listening Social CRM & Integrated Response Management

    Identification
    of brand loyalists
    and influencers

  • Social & Web Listening Social CRM & Integrated Response Management

    Reliable tonality
    analysis and
    sentiment
    classification

  • Social & Web Listening Social CRM & Integrated Response Management

    Instant alerts on
    mobile, email,
    and desktop

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Social CRM & Integrated Response Management

Implement agile social media processes and build better relationships with customers through our response management system.

  • Real time response management and calculate TAT
  • Seamless automated interactions between social and customer service teams
  • Real-time performance measurement across multiple conversation topics
  • Customized performance reports and visualizations
  • Any-time access to complete workflow history
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Online Crisis Management

Set up a strategy to maintain online positivity around your brand and management of crisis.
  • Social & Web Listening Social CRM & Integrated Response Management

    Issues
    management
    consultancy

  • Social CRM & Integrated Response Management Social CRM & Integrated Response Management

    Benchmarking
    of processes
    and hierarchy for
    online crisis
    management

  • Social & Web Listening Social CRM & Integrated Response Management

    Proactive
    response on
    sensitive
    messages

  • Social & Web Listening Social CRM & Integrated Response Management

    24/7
    readiness

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Social Media Analytics

Manage and monetize your social media presence through actionable insights.

  • Customized data visualizations
  • Insight-led consultancy and innovation
  • Competitor and opportunity mapping
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Why Choose Us

  • Highly Automated
    One Stop for All Tools

    Best-in- class social media intelligence for your brand’s online reputation management.

  • Highly Automated
    End-to- end Conversation Tracking

    Don't miss out on a single conversation with the best social media monitoring and social listening tools.

  • Highly Automated
    User-friendly Dashboard

    Generate social media analytics reports on-the-go with our easy to use dashboards.

  • Highly Automated
    The Latest Data Technology

    Social Listening backed by big data technology for your social media management requirement.

  • Highly Automated
    Easy to Use Software

    Extremely simple and easy-to-use social media management tools for all your brands.

  • Highly Automated
    Automated Services

    Manage your clients with our fully automated online reputation management services.

Fast decision. Fabulous communities.Get Started
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