Online
Reputation
Management
Fast decisions. Fabulous communities.
Get Started Now
With a comprehensive ORM solution that is customized to your brand’s needs and social media landscape
-
Social & Web
Listening -
Social CRM & Integrated Response Management
-
Online Crisis
Management -
Social Media
Analytics -
Why Choose Us?
Social CRM & Integrated Response Management
Implement agile social media processes and build better relationships with customers through our response management system.
- Real time response management and calculate TAT
- Seamless automated interactions between social and customer service teams
- Real-time performance measurement across multiple conversation topics
- Customized performance reports and visualizations
- Any-time access to complete workflow history
Online Crisis Management
-
Issues
management
consultancy -
Benchmarking
of processes
and hierarchy for
online crisis
management -
Proactive
response on
sensitive
messages -
24/7
readiness
Social Media Analytics
Manage and monetize your social media presence through actionable insights.
- Customized data visualizations
- Insight-led consultancy and innovation
- Competitor and opportunity mapping
Why Choose Us
-
One Stop for All ToolsBest-in- class social media intelligence for your brand’s online reputation management.
-
End-to- end Conversation TrackingDon't miss out on a single conversation with the best social media monitoring and social listening tools.
-
User-friendly DashboardGenerate social media analytics reports on-the-go with our easy to use dashboards.
-
The Latest Data TechnologySocial Listening backed by big data technology for your social media management requirement.
-
Easy to Use SoftwareExtremely simple and easy-to-use social media management tools for all your brands.
-
Automated ServicesManage your clients with our fully automated online reputation management services.
-
Social & Web
Listening -
Social CRM & Integrated Response Management
-
Online Crisis
Management -
Social Media
Analytics -
Why Choose Us?
Get ideas and keywords to be on the pulse of social media when it comes to your
brand, competitors and rising trends.
Full coverage
of the web and
social media
Customized
dashboards
for real-time
monitoring
and analysis
Identification
of brand loyalists
and influencers
Reliable tonality
analysis and
sentiment
classification
Instant alerts on
mobile, email,
and desktop