Users of WhatsApp
Be it a promotional offer or an engagement campaign, brands are integrating WhatsApp into their marketing mix.
Nearest stores, first level diagnosis and so on. Brands are automating the first connection with the consumers to drive efficiency and customer delight.
Sending invoices and tickets via WhatsApp could be quite handy today, moreover it opens up a new communication channel for the brand.
Connecting with consumers to better understand their likes, dislikes and what they’re looking for in a product / service