The Human Touch in ORM: Why Personalised Responses Win Every Time
Letâs be honestâonline reputation management isn’t just about âresponding quickly.â Itâs about responding with heart. In my journey handling ORM across sectors like finance, wellness, personal care, and parenting brands, one thing has become crystal clear – Customers donât want robotic replies. They want to feel heard. Here are some of the challenges that every […]
ORM Beyond Social Media: The Impact of Third-Party Review Sites
When you think of âOnline Reputation Management,â social media comments and DMs likely come to mind. But did you know that third-party review sitesâlike Mouthshut, Trustpilot, Job Portals, ConsumerComplaints.in, and even Google Reviewsâoften carry significantly more weight in a potential customerâs mind? These platforms frequently appear on the first page of Google when people search […]
The Role of a Digital Marketing Agency in Driving Local Business Growth in Mumbai
Digital marketing agencies play a pivotal role in the growth of local businesses in Mumbai. By leveraging their expertise, these agencies help businesses navigate the digital landscape, reaching their target audiences more effectively. According to a Statista report, digital marketing channels have become essential for businesses aiming to enhance their online presence and customer engagement. […]
About Author
DIVYA THEVAR
Divya Thevar, a Brand and Performance Campaign Expert at BC Web Wise, brings over 3 years of experience in managing B2B, D2C, and B2C brands.
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